Party Line — Support

Party games, live on FaceTime. Here's how to get help.

Contact us
The fastest way to reach us is email: mdmello10@icloud.com.
We usually reply within a couple of days. Please include your device model and iOS version so we can help faster.

Getting started

Start (or join) a FaceTime call with the friends you want to play with.
Open Party Line and tap Invite to start SharePlay for the call.
Pick a game from the lobby and play together in real time.

Requirements

An iPhone running a recent version of iOS with FaceTime and SharePlay enabled.
At least two people on the FaceTime call to start a shared game.
SharePlay can be turned on in Settings ▸ FaceTime ▸ SharePlay.

Troubleshooting

SharePlay won't start: make sure everyone is on the same FaceTime call and that SharePlay is enabled in Settings ▸ FaceTime.
A player dropped or the game froze: the game keeps your room open — the player can rejoin from the FaceTime SharePlay banner, or you can return to the lobby and start again.
Everyone should be on the latest version of Party Line for the best experience.

Report a bug or request a feature

Found something broken or have an idea? Email mdmello10@icloud.com with a short description (and a screenshot or screen recording if you can). It really helps.